DHealth

For patients

You should not need an account to know where your test stands.

DHealth's patient view is deliberately small. It answers one question — what is happening with this order, and what do I do next — without asking anyone to create a login.

In development

How it works

  1. The clinic gives you a link or a printed code

    Scoped to one order. Nothing else.

  2. You open it

    No account, no password, no app to install. If you have no smartphone, the printed sheet carries the same information.

  3. You see where the order stands

    Whether the laboratory has the work, whether it is under way, whether results have been released to your clinician, and which laboratory to contact.

  4. You see the next step

    What your clinic has recorded as the follow-up, in plain language, in French.

  1. A link or QR code from the clinic

    Issued for one order. No account, no password, no app to install.

  2. Where the order stands

    Received, in progress, or released — the same states the staff see.

  3. What happens next

    Who to see, and when. Her clinician still explains the result.

Status, not results. The patient view shows where an order stands and what to do next — it is not a medical record, it does not interpret anything, and it is scoped to the one order it was issued for. DHealth Patient is in development.

What the patient view shows

  • The status of that one order
  • The tests that were requested, by their ordinary names
  • Which laboratory is handling it, and how to reach them
  • The follow-up step your clinic recorded

What it deliberately does not show

  • Result values, reference ranges, or anything resembling an interpretation
  • A diagnosis, or any advice about what a result might mean
  • Anything about your care beyond this one diagnostic order
  • Urgency or emergency guidance — DHealth is not an emergency service

Explaining a result is the clinician's work, with the patient in front of them. A status page is not the place to learn something about your health without a person to ask.

Access that can be withdrawn

Access is issued by your clinic for a specific order, and the clinic can revoke or reissue it. The link is not a general account that follows you, and it does not open a medical record.

If something is urgent

Contact your clinic or local emergency services. DHealth does not monitor orders, does not triage, and is not a route to urgent care.